Whether you’re a business owner or a professional in your field, your reputation is extremely important to you. Word of mouth is a powerful force, and it only takes one bad review to cause you harm.
You’re willing to hold your hands up if you make a mistake, but false and damaging claims are something that you shouldn’t have to put up with. In terms of the law, such claims are typically referred to as defamation. Outlined below are some of the more common examples of how defamation takes place.
Businesses and professionals alike understand the importance of online reviews. These can make or break a business. If you are offering high standards of service, then you’d expect to receive positive feedback, which encourages both new customers and repeat visitors. A bad review can put a spanner in the works.
Occasionally, malicious individuals take pleasure in leaving bad reviews, knowing the damage that they can cause. A market rival may even see this as a strategy to fend off the competition. Negative reviews based on falsehoods could be considered defamation, and you have legal options to address such conduct.
Unfortunately, not every media outlet is reputable, and some institutions rely on controversy to attract readership. Facts can get lost in the process when this is the sole motivation of publications. If you have been subjected to an inaccurate publication, you may be able to ask for a correction, public apology and even compensation for the harm that has been done to your reputation.
Defamation laws can be nuanced. If you or your company have been defamed, it’s in your best interests to seek some legal guidance and find a suitable resolution.